Operations agent: from alert to deployment
An organization with many systems and an operations team flooded with alerts.
- Alert→
- Triage agent→
- Changes, logs and runbooks via MCP→
- Verifier→
- Execute and notify, or request approval→
- Audit log
The agent correlates each alert with recent deployments and changes, queries logs and runbooks, classifies severity and proposes an action. Reversible actions pre-approved in the runbook, such as restarting a service, run once the verifier signs off, and the team is notified. For irreversible ones it prepares the plan and waits for human approval.
Harness: Read-only tools by default · verifier checks against the runbook · traces for every decision · evals built from past incidents
Multi-system orchestration of a business process
A process that crosses several systems and teams, with rework caused by inconsistent data.
- Request→
- Orchestrator→
- Integration and execution agents→
- Verifier→
- Close, or exception to a person
An orchestrator receives the request. An integration agent validates data across the ERP, the document system and the database. An execution agent records the changes, and an independent verifier confirms consistency before closing. Exceptions reach a person with all the context already assembled.
Harness: One least-privilege MCP server per system · idempotent transactions with compensation · model routing · AgentOps dashboard